Judge Us
We're located in Gaithersburg, Maryland, and we print books for customers across the country. Our customers find they receive the same quick, easy customer service as if we were next door, except they do not have to face the weather outside. We Fed Ex and Priority Mail proofs. We are active on e-mail and telephone.
But you probably want to be sure you're not sending your job -- and your money -- into a black hole. Here are some suggestions for ways to gather information to satisfy yourself of our quality and reliability.
- You can check our local Better Business Bureau to see what our formal business reputation looks like. Visit http://www.dc.bbb.org You'll need our phone number: 301-258-8353. Or use the seal on the right (or below on mobile device) and click for a review:
- Our credentials and identity are verified by Trustwave. Our website is secured with an SSL certificate, with all interactions encrypted. You can click on the Trustwave shield on the right (or below on mobile device) or on our homepage to get further verification.
- Read the unsolicited comments of our customers.
- Talk to us or e-mail us to see whether we know what we're doing, and whether we can answer your questions.
- Ask for samples of our work. We'll be happy to send them to you.
- There are a number of books listed in the book shelf section. Ask the contacts for those books about their experience with Signature.
- If you have concerns that can not be answered by other methods, if yours is a reasonably large project, and if you are at the final decision point, we can give you a couple of references to contact. These will be customers who are so happy they have volunteered to talk about us. We do like to restrict this approach because we don't want to hassle our present customers.
The fact is that we have been in business since 1986, we do excellent work, give you careful attention, complete your books on the promised schedule, and stand behind our work. Our technical knowledge of computer and printing issues is unsurpassed by any book manufacturing company. We are fast, flexible, reliable, and easy to work with. We want you to join the family of our satisfied repeat customers.